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About Us » Our Business Hours
Business Hours

We do business and answer phones from 9:00 a.m. to 5:30 p.m. Monday through Thursday Pacific time. Our phones are connected to the offices ONLY DURING THESE HOURS. Be sure to compute the time difference between your area and ours, thus eliminating the possibility of a wasted call.

Yes, We Stop For Lunch Too!

Our lunch hour is from 12:30 p.m. to 1:30 p.m. Pacific Time. Please make every effort to call before or after lunch when we are fully staffed and able to efficiently serve you. For some reason, people continue to return calls or call for information (other than about products, prices and/or placing an order) during our lunch time and often that information can only be supplied or answered by a person out of the building. As previously stated, our lunchtime is from 12:30 p.m. to 1:30 p.m. During this time, only two people are available. No one is able to tell you about dispositions of orders, invoice totals, work being done, scheduling, what day something was shipped, and backorders. They will not be able to help you, if you are returning our call because we required additional information on your order.

If you are returning our phone call, we suggest you call from 9:00 a.m. to 10:45 a.m., 11:00 a.m. to 12:00 p.m., 1:30 p.m. to 3:15 p.m., and 3:30 p.m. to 4:45 p.m. weekdays, Pacific Time. This allows for our employee's breaks and lunch. Please state, "I am returning (state the persons name that left the message) call about (????)." It also cuts down the time for us to get you the person that called you originally. Your co-operation in these matters will allow us to efficiently serve you and save you from making expensive, unproductive calls.

 


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