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About Us » Warranty Policy

All parts sold by Gene Berg Enterprises (GBE) are warranted to be free of defects at the time of sale. Should a part need to be returned, a return authorization (RA) must be attained before being sent back. If the part proves to be defective GBE will replace it at no cost and you will be reimbursed for ground shipping charges. If you choose to use air shipments, you must pay the difference in shipping costs. All decisions as to defects are at the discretion of GBE and GBE's decision is final. No claim will be considered beyond 60 day from the date of sale.

Warranty repair or replacement pertains only to that product, shipping, and any labor GBE was originally paid for pertaining to that part. No other costs that the user may incur or other parts affected will be subject to any warranty claim. All claims must be made within 30 days of the shipping date on the invoice. The only exception to this will be outside the USA respective to shipping method.

Premature Failures Not Covered By Warranty

From time to time a product may fail prematurely. Any product sold for normal street applications that fails in less than 3 months from the shipping date on the invoice; we want to see it. In some cases we may be able to repair, have repaired or replaced by the supplier for you at a nominal price compared to a new one. S/H is not included.

 


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