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About Us » Our Promise
A Powerful Tool

Our catalog and newsletters/Technical Tips are extremely powerful tools. Reading them cover to cover will empower even a novice to make intelligent choices. Further, we have compiled technical articles on subjects that are the most often asked about to further your education (see GB 801). We have spent thousands of hours and well into the six figures to date, in providing this information for our customers. It is the most current and honest data available on the planet dealing with the air-cooled VW.

It is not productive for us to continually re-answer the same questions that are already covered in our catalog and other literature. Doing so keeps us from providing the best possible service to you. This time is better spent moving ahead and contributing even more information and products to the industry, such as newsletters, technical tips, catalogs, and GB 801 technical articles.

Our agreement with you is that you read our catalog, newsletters, and price list cover to cover. We will not re-answer questions already covered in this literature. Only in this way can we continue providing this critical information. If a question arises pertaining to a subject matter covered in our Berg copyrighted GB 801 technical articles, your agreement with us is to first purchase and read them completely (except when you are placing an order). Very likely your question has already been answered in these articles. We also offer our GB 800 copyrighted Book of Instructions (GB 801-SET includes both publications that will provide installation tips on the products we sell and demonstrates the support we offer.) No one else can make this claim.

We Promise To Assist You At No Charge

If we have not properly described, in our catalog or literature (Newsletters, GB 801-SET) any of our products or services and not answered your questions to allow you to place an order, please let us know so it can be covered with you and added into our future publications. If you have questions requiring clarification that directly pertain to any of our products or services you want to order, or have work done on, please let us assist you at the time you are placing your order. Just tell us you wish to place an order, however, you need some questions answered so you can make an intelligent choice. It is also your responsibility to maintain your own records, files of our instructions and invoices, so we can quickly and efficiently assist you when required.

 

 


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